Privacy Policy
Your privacy matters to us. This policy explains what data we collect, how we use it, and how we protect it.
01Information We Collect
We collect the minimum data necessary to provide EXWIO services.
- Account information: name, email address, and password (hashed)
- Usage data: tasks, routines, and activity within our products
- Device data: browser type, OS, and IP address for security purposes
- Payment data: processed securely by Stripe — we never store card numbers
02How We Use Your Data
Your data is used exclusively to operate and improve EXWIO services.
- To provide, maintain, and improve our AI products
- To generate personalized AI insights within your dashboard
- To send transactional emails (receipts, password resets, alerts)
- To diagnose technical issues and ensure platform security
We do not sell, rent, or share your personal data with third parties for advertising or marketing.
03Data Storage & Security
All data is stored on encrypted servers. We use industry-standard TLS encryption in transit and AES-256 at rest.
Our infrastructure is hosted on Vercel and Neon (PostgreSQL), both of which maintain SOC 2 compliance.
Access to production data is strictly limited and logged.
04Cookies
We use essential cookies for authentication and session management. We use analytics cookies to understand how users interact with EXWIO.
You can control cookie preferences via your browser settings or our Cookie Policy page.
05Your Rights
You have the right to access, correct, export, or delete your personal data at any time.
- Access: request a copy of all data we hold about you
- Correction: update inaccurate or incomplete data
- Deletion: permanently delete your account and all associated data
- Portability: export your data in a machine-readable format
To exercise any of these rights, contact support@exwio.com.
06Data Retention
We retain your data for as long as your account is active. If you delete your account, all personal data is permanently removed within 30 days.
Anonymised, aggregated usage statistics may be retained for product improvement purposes.
07Children's Privacy
EXWIO is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided personal data, we will delete it immediately.
08Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Your continued use of EXWIO after changes constitutes acceptance.
Questions about this page? Contact us at support@exwio.com